Where is the store based?
Where are the clothes manufactured?
San Diego, CA
What is this store's return and exchange policy?
At SevirrAmore we strive to provide you with the highest quality apparel by designing and manufacturing in small limited batches here in the USA. We stand by the quality of our products and we want you to be satisfied with your order.
Please be aware that all sales are final and we do not accept returns. We do however accept exchanges for defective items. If an item is found to be defective, it must be returned to us within 14days of the delivered package (days are counted based on the recorded delivery date on your shipping tracking notice). If the exchanged item is out of stock we will issue a store credit for the original value of the product you exchanged. Please note that shipping charges are non-refundable.
CRITERIA FOR EXCHANGE
- Items must be unworn & unwashed
- The item must be odorless and free from animal dander
- Items must be returned in original packaging
- The item must be defective from manufacturer and not a result of customer's misuse
- The original tags must still be attached to the item
Items not meeting these requirements cannot be exchanged. If you are unsure if an item can be exchanged, please contact us via firstname.lastname@example.org.
To begin an exchange process please contact us via email@example.com before returning the item. Please include the order number and describe the product defect in detail.
Please note that the customer is responsible for ALL shipping fees including the cost to return the item and the exchange.
Until it has been verified that we have received the item to be exchanged, it is still your property and we are not responsible for returned items lost in the mail. Therefore we strongly recommend that you send the item(s) with tracking, insurance and delivery confirmation to protect you from any losses.
The customer is agreeing to this policy by placing an order on this site. If you have any questions regarding this policy, please contact us at firstname.lastname@example.org.
Do you accept orders placed outside of the US?
We sure do!
How long will it take to receive my order?
Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.
What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
What choices are available to you regarding the use of your data.
The security procedures in place to protect the misuse of your information.
How you can correct any inaccuracies in the information.
INFORMATION COLLECTION, USE, AND SHARING
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
This site uses a Google +1 Button. Please visit the following link to learn how Google uses data when you use our partners’ sites or apps:
YOUR ACCESS TO AND CONTROL OVER INFORMATION
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
• See what data we have about you, if any.
• Change/correct any data we have about you.
• Have us delete any data we have about you.
• Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
This store is created with Big Cartel, an online store builder. The Big Cartel checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Big Cartel has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
How do I pay for my order? Is it secure?
The checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, the site has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.
What if something is wrong with my order?
If you have a problem with an order from this store, please contact the store directly, through the Contact page.